Contact support safely
Prepare a useful issue report without exposing your network.
For access keys, missing agents, roles, retention or hosted inventory, start with your Sentinel deployment administrator. They can check the authoritative server state and your permissions.
For AutoSecureLogin app help and hosted privacy requests, email contact@autosecurelogin.com. Include Network Sentinel, the app and Android versions, the action you tried, what happened and an approximate time.
State whether the issue concerns a local Wi-Fi scan, the connected Android console or the website. This helps identify which connection and permissions matter.
Do not include access keys, session tokens, complete inventory PDFs or private customer records in the initial message. Describe the problem in words if screenshot protection produces a blank image. A support request does not authorize remote changes or network scanning.